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Home/Privacy Policy
Legal

Privacy Policy

Last updated: September 2026

1. Overview

Zaxius ("Zaxius", "we", "us", "our") provides e-commerce operations, business formation, sourcing, design, digital marketing and global trade services. This Privacy Policy explains what information we collect through zaxius.com and how we use it.

2. Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, book a consultation, or email us. This may include:

  • Your name, email address and phone number
  • Your business name and details about your business
  • The service(s) you're interested in and any message content you submit

Our contact form is processed through Netlify Forms. Netlify may process technical information (such as IP address) as part of delivering form submissions to us — see Netlify's own privacy policy for details on their processing.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and schedule consultations
  • Provide and manage the services you engage us for
  • Send updates related to your engagement with us
  • Improve our website and services

4. How We Share Information

We do not sell your personal information. We may share information with trusted third parties who help us operate our business — such as our website host and form provider — solely to deliver the services you've requested, and only to the extent necessary.

5. Data Retention

We retain the information you submit for as long as needed to respond to your inquiry, provide our services, or as required by law.

6. Your Choices

You may contact us at any time to ask what information we hold about you, request corrections, or request deletion, subject to any legal or contractual obligations that require us to retain certain records.

7. Cookies

We use cookies and similar technologies in three categories:

  • Essential: required for core site functionality (security, load balancing, remembering your cookie choice). These cannot be disabled.
  • Analytics: Google Analytics (gtag.js) helps us understand how visitors use the site. Loaded only after you accept.
  • Advertising: Google AdSense may set cookies to serve and measure ads. Loaded only after you accept.
  • Functional: our live-chat widget (Tawk.to) sets cookies to operate the chat panel. Loaded only after you accept.

On your first visit you will see a cookie banner asking for your choice. Analytics, advertising and functional cookies are blocked until you click "Accept" — choosing "Decline" lets you browse with essential cookies only. Your choice is stored on your own device (localStorage, not a cookie) and never sent to us. To change your choice later, clear your browser's site data for zaxius.com and the banner will reappear. We do not sell your data to third parties. Google's use of cookies is governed by Google's cookie policy.

8. Contact Us

If you have questions about this Privacy Policy, contact us at info@zaxius.com or +92 317 2470997.